Shipping policy
Shipping policy
ieGlobal delivers orders across South Africa. This page explains how shipping works on https://ieglobal.co.za.
Where we ship
We currently ship to addresses within South Africa. For bulk / wholesale deliveries or special arrangements, WhatsApp us on 071 370 3632 or email info@ieglobal.co.za.
Processing time
Orders are usually processed within 1–2 business days after payment confirmation (excluding weekends and public holidays). During peak periods, processing may take a little longer — we will keep you updated if there is a delay.
Delivery options & rates
Available shipping methods and rates are shown at checkout based on your delivery address and order contents. Choose the option that best suits your timing and budget.
- Courier delivery to your address
- Other options may appear depending on destination and order size
Need a quote for large / wholesale orders? Contact us on WhatsApp 071 370 3632 before checkout.
Delivery timeframes
Once dispatched, most metro areas receive parcels within 2–5 business days. Remote areas may take longer. Timeframes are estimates and can vary with courier networks and weather.
Order tracking
When your order ships, you will receive a confirmation email. If a tracking number is available, it will be included so you can follow your parcel.
Incorrect or incomplete address
Please double-check your shipping address at checkout. Delays or failed deliveries caused by incomplete or incorrect addresses may require re-delivery at an additional cost.
Damaged or missing parcels
If your parcel arrives damaged, or items are missing, contact us within 48 hours of delivery with your order number and photos where possible: info@ieglobal.co.za or WhatsApp 071 370 3632.
Returns related to shipping
Returns and refunds are covered in our Refund policy and Refunds page.
Last updated: 21 July 2026